Working together to help protect your homeWorking together to help protect your home

Working together to help protect your home

Moen is working with to help protect your home with an exclusive offer on the Moen Flo Shutoff — an innovative device that decreases water damage claim events by 96%.*

Working together to help protect your home

Moen is working with to help protect your home with an exclusive offer on the Moen Flo Shutoff — an innovative device that decreases water damage claim events by 96%.*

Don't test your luck with a leak

Water damage is more common than you think.

  • 6x more common than theft
  • 8x more common than fire
  • 40% of homes are affected
Catch leaks quickly, before they cause serious damageCatch leaks quickly, before they cause serious damage

Catch leaks quickly, before they cause serious damage

Within the first 30 days of installing the Moen Flo Shutoff, 60% of homeowners are notified of a leak they didn't even know they had.**

Catch leaks quickly, before they cause serious damage

Within the first 30 days of installing the Moen Flo Shutoff, 60% of homeowners are notified of a leak they didn't even know they had.**

Contents of the Moen Flo kit

What's in the box?

Moen Flo Shutoff

10-foot power adapter

Connection fittings

O-rings

Installation spacer

Hex key

25-foot extension cord

Contents of the Moen Flo kit

Product Details

Key Features
  • Automatic Shutoff: With FloSense Technology, the device learns your home's water usage patterns to identify abnormalities like running water or small leaks and will automatically turn off water to prevent damage.
  • Real-Time Notifications: The device monitors your home's water, sending you app, phone call and email alerts for potential leaks whether you're at home or away.
  • Runs daily microleak tests to ensure your home's plumbing network runs efficiently while identifying leaks as small as a single drop per minute.
  • Can reduce up to 90% of household water waste to conserve water and provide potential savings on your monthly bill by identifying and stopping leaks.
  • Moen Flo App provides a view of your home’s water usage and history, flow rate, and pressure with the ability to turn the water on or off remotely. The app is free, with no fees or subscriptions required.
  • Insurance discounts may be available through participating providers based on location and carrier.
  • The device is installed in line with your home's indoor or outdoor water line and requires Wi-Fi and a nearby AC power outlet.
  • Get alerts when the system detects freezing conditions so you can take action.
  • Works with Amazon Alexa, Ring, Alarm.com and NICE.

Installation & Specifications

Warranty

FAQs

What is the Moen Flo Subscription Service?

The Moen Flo Subscription Service is a monthly subscription program that offers premium leak protection for your home. The Subscription Service program includes the Moen Flo Shutoff device, as well as additional benefits, including a continuous limited warranty for the length of your subscription, dedicated customer support, an exclusive 10% discount on all purchases you make through moen.com during your subscription period, as well as up to $5,000 in insurance deductible coverage if Moen Flo Shutoff fails to work as designed.¹

How is Moen Flo Shutoff different from other leak detection solutions?

Leak detectors can sense moisture in specific areas of your home while water monitors can identify leaks and measure water pressure through sensors on the outside of your water line. However, neither of these products offers a way to proactively prevent water damage.

Moen Flo Shutoff is installed in line to monitor the pressure and flow rate of the water moving through your home’s pipes, offering water monitoring, leak detection and shutoff capabilities all in one device.

What does in-line installation mean?

In-line installation means that Moen Flo Shutoff is installed on the main cold water supply line for your home, which requires removing a section of the water pipe.

Can I install Moen Flo Shutoff on my own?

The Moen Flo Shutoff is installed on the main cold water supply line, which typically enters your home through your garage, basement or an exterior wall. Since Moen Flo Shutoff is a precision-engineered device and installation requires removing a section of your main water pipe, this is considered an advanced project, so we recommend using a plumbing professional for installation.

Will Moen Flo Shutoff work without Wi-Fi?

Wi-Fi is required for full functionality and Moen Flo Shutoff will only operate under the 2.4GHz frequency range, which provides longer range connectivity compared to the 5GHz. However, if the device loses its connection, it will continue to protect your home. Moen Flo Shutoff stores the latest learnings locally, allowing it to continue safeguarding your home until the Wi-Fi connection is restored.

Will Moen Flo Shutoff protect against flooding from the environment?

While Moen Flo Shutoff can prevent flooding caused by leaking pipes, fixtures or appliances, it cannot protect against flooding due to external environmental factors, like heavy rains, an overflowing sump pump or a leaky roof.

What happens if I cancel before the term end?

If you cancel your subscription during the initial 36-month period, you will be charged a cancellation fee equal to 50% of the remaining payments in the initial 36-month commitment period.

Real Homeowners. Real Protection

My plumber assured me that the Moen Flo Shutoff was the best of these water monitoring devices, and what it has revealed about my water pressure being above normal has been very illuminating. Having the shut-off capacity as part of the monitoring gives me peace of mind.

Verified Purchase

Investing in the Moen Flo Shutoff device has been one of the best decisions we've made for our home, paying for itself almost immediately… a single alert saved us a massive amount of money by preventing what would have been a catastrophic water heater failure...

Verified Purchase

We were traveling abroad when we received the notification that the Moen Flo device had detected an unusual amount of water usage… It turns out our sprinkler system had a leak. We would not have known about the issue without Flo..

Verified Purchase

*Based on a 2020 LexisNexis Study of 2,306 U.S. homes with a Moen Flo Shutoff device.

¹ Subscription service is a monthly subscription service requiring an initial commitment of 36 months and a monthly fee payable at the beginning of each month. After the initial 36-month period, your subscription will automatically renew on a month-to-month basis unless cancelled. If you cancel your subscription during the initial 36 -month period, you will be charged a cancellation fee equal to 50% of the remaining payments in the initial commitment period. Please see Terms and Conditions for the full terms and conditions of the subscription service. For more information on auto-renewal and how to cancel your subscription, visit https://shop.moen.com/account/login.

† Terms & Conditions – Flo Standard Installation Our Flo Standard Installation service provides a professional, hassle-free installation experience for your Moen Flo Shutoff device by a third-party licensed plumbing installer. Standard Installation applies to ¾", 1", 1 ¼", or 1 ½" exposed and accessible main water supply lines and requires a minimum section of uninterrupted, straight pipe for proper installation. Standard Installation includes labor and commonly used materials necessary to install your Moen Flo Shutoff device, provided your plumbing system meets the criteria for a Standard Installation. In some cases, your home’s plumbing design or existing conditions may require additional work beyond the Standard Installation scope. This work is not included in the service and may incur additional costs. Click here to view the full Standard Installation Terms and Conditions

Independent Third-Party Installers. Installation services are provided by independent third-party licensed plumbing installers ("Installers"). These Installers are not employees, agents, or representatives of Moen. While Moen collaborates with these Installers to offer professional installation, they operate solely as independent contractors. Moen does not control or supervise their work and is not responsible for their performance. There is no association, partnership, or joint venture between Moen and the Installers. Each Installer is responsible for ensuring they have the required skill, experience, and qualifications to perform the installation services. They are expected to perform their work in a professional and workmanlike manner, in line with generally recognized industry standards, and in compliance with all applicable federal, state, and local laws and regulations. This includes maintaining any necessary licenses, permits, and registrations required for installation. By purchasing installation services, you acknowledge that Moen does not perform the installation directly and agree to the use of an Installer selected by Moen. Installation services are available only in select regions and may not be offered in remote or hard-to-access areas, including certain island locations. Additionally, installation services may not be available at your home for other reasons at Moen’s or Installer’s ultimate discretion, such as limitations in the availability of third-party installers, specific plumbing system requirements, or other logistical challenges. If the installation service is unavailable at your address, this may prevent the completion of the installation portion of your order. If this occurs, please contact Moen Support to explore your options, including a full refund in accordance with our refund policy.